When We Are Closed

If you have an urgent problem when the surgery is closed please ring 0330 100 4471 and your call will be answered by the out-of-hours PELC team that cover out of hours. 

Please note that when contacting them, your telephone conversation will be recorded (Monday – Friday between 08.00 - 18.30). 

We have three Local GP HUB Services for urgent appointments after 18:00 that is run by local GP’s. You can call them directly on 020 3770 1888 between 14:00 and 21:00 on weekdays and 09:00 and 17:00 on weekends for an appointment the same day. They are based in Newbury Park, Fullwell Cross in Barkingside and in South Woodford.

NHS 111

111 is a service introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

Accepting calls from 18.30 - 08.00 daily, weekends and Bank Holidays (This number is free to call). 

Walk-in Centres

Alternatively, when the surgery is closed patients can visit one of the local Walk-in Centres that provide an acute minor illness or minor injury care. These include the:-

  • Loxford Polyclinic  (8am-8pm) 020 88223800 - 417 Ilford Lane, Ilford Essex, Essex, IG1 2SN
  • Upney Lane, Barking (8am-10pm) 020 8924 6262 - Essex, IG11 9YD

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website