Contact your GP to get advice for your problem now
Access to General Practice
Please note that The Drive Surgery may be very busy for the next 2 weeks because our large number of staff members are currently self-isolating. You may have to wait longer than usual to speak to someone if it's not urgent. No patients have been identified as close contact with the affected surgery staff member. The surgery has robust infection prevention and control measures in place to help prevent the spread of Covid-19 and ensure the safety of both staff and patients. The surgery has been deep-cleaned twice over the weekend (17/01/2021). The Drive Surgery remains open for telephone/video consultations, prescription requests, and nursing appointments.
Please contact The Drive Surgery on 020 8554 3014 or 0208 554 6287 or contact us via E-consultation: https://thedrivesurgeryilford.webgp.com/ or contact the GP Access hub service on 020 3770 1888.
Please do not visit the surgery in person. You will only be asked to visit the surgery if absolutely necessary. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering.
The NHS in London is very busy due to rising coronavirus infection rates, but we’ll help you get urgent care when you need it. We are providing more appointments, including evenings and weekends, for patients with urgent health needs. Contact your GP practice, or check website, and we will tell you how to arrange same-day appointments if you need urgent care.
You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
Please follow the lockdown rules, which will help reduce infections, protect the NHS and keep each other safe.
Please do not contact your GP for a COVID-19 vaccine. The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice.
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Your GP practice is open, please do not come to the surgery unless you have an appointment.
Face-to-face appointments are available to all patients, but you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. To book an appointment please call on 020 8554 3014 or 0208 554 6287 or contact us via E-consultation:
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you are waiting for a check-up, please be assured we will be in touch.
When We Are Closed
- The NHS in London is extremely busy, but help is available for those who need urgent care.
- If you need to speak to a GP, please call the GP Access hub service on 020 3770 1888 between 8am and 8pm every day.
- At other times, please visit 111.nhs.uk or call 111 if you don’t have online access
- Many local pharmacies are open this weekend. You can find details online on the NHS England website.
- Please remember that both A&E and 999 are available for emergencies only
- If you or someone you live with has any of the main coronavirus symptoms (a high temperature, a new continuous cough, a loss or change in taste/smell):
- Get a test to check if you have coronavirus as soon as possible. Call freephone number 119 or book at nhs.uk/coronavirus
- Stay at home and follow the guidance on isolation at nhs.uk/coronavirus
- If your symptoms worsen, or you feel that you can’t manage at home, visit 111.nhs.uk/covid-19 or call 111 if you don’t have online access
Flu walk-in clinic
Flu is a serious and potentially life-threatening infection and it is highly recommended that you are vaccinated against it. We are sending a barcoded flu invitation letter to eligible patients to attend one of the flu vaccination walk-in clinics being held at the surgery. https://www.nhs.uk/conditions/vaccinations/who-should-have-flu-vaccine/
Please be assured that we will be operating a socially distanced queuing system and strict infection control measures to reduce the risk of COVID-19. Please wear clothes which will make it easy for you to expose one of your shoulders. Please ensure you wear a face mask or face covering when you visit the surgery. We look forward to seeing you at one of the clinics.
Suspected coronavirus (COVID-19)
Important information to keep you safe while isolating at home guidance leaflet aimed at patients.
COVID Isolating at Home Safety Netting Leaflet
COVID Pulse Oximetry at home
Covid vaccination programme
Please do not contact your GP for a COVID-19 vaccine. The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn.
Please see www.eastlondonhcp.nhs.uk/ourplans/covid-19-vaccination-programme.htm for advice. NHS North East London
For now we ask our residents to help us deliver this effectively to those who need it most by doing the following:
- wait to be invited for your vaccine – you will be contacted when it’s the right time to come forward so please don’t seek a vaccine before then;
- act on your invite and make sure you attend your appointments when you arrange them;
- and of course, stay safe by following all the social distancing and hand hygiene guidance, which will still save lives.
You can find out more about the vaccine here:
Information about the coronavirus vaccine
Information about the Pfizer/BioNTech vaccine
Covid vaccination: guide for older adults
Covid vaccination: guide for older adults (PDF file)
NHS England » National COVID-19 and Flu Vaccination Programmes
If you wish to find out more you can read detailed guidance and view all publications on delivering the vaccination programme here.
The Green Book has the latest information on vaccines and vaccination procedures, for vaccine-preventable infectious diseases in the UK.
Immunity and how vaccines work
Our objective is to deliver the highest standards of care for all of our patients
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well:
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription.
Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 22/01/2021)