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Contact your GP to get advice for your problem now

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Face covering requirements in the practice

Coronavirus is still with us

Coronavirus is still with us


Access to General Practice

To book an appointment please call on 020 8554 3014 or 0208 554 6287 or contact us via online consultation services.

The NHS in London is very busy as coronavirus infection rates continue to be high, but we’ll help you get urgent care when you need it.  

Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if needed. 

We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.   

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms. 

Please remember that 999 and A&E are for emergencies only.  

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.   

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you are waiting for a check-up, please be assured we will be in touch.    

 

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When We Are Closed

  • The NHS in London is extremely busy, but help is available for those who need urgent care.
  • If you need to speak to a GP, please call the GP Access hub service on 020 3770 1888 between 8am and 8pm every day.
  • At other times, please visit 111.nhs.uk or call 111 if you don’t have online access
  • Many local pharmacies are open this weekend. You can find details online on the NHS England website.
  • Please remember that both A&E and 999 are available for emergencies only
  • If you or someone you live with has any of the main coronavirus symptoms (a high temperature, a new continuous cough, a loss or change in taste/smell):
    • Get a test to check if you have coronavirus as soon as possible. Call freephone number 119 or book at nhs.uk/coronavirus
    • Stay at home and follow the guidance on isolation at nhs.uk/coronavirus  
    • If your symptoms worsen, or you feel that you can’t manage at home, visit 111.nhs.uk/covid-19 or call 111 if you don’t have online access


Suspected coronavirus (COVID-19)

Important information to keep you safe while isolating at home guidance leaflet aimed at patients.

COVID Isolating at Home Safety Netting Leaflet

 


COVID Pulse Oximetry at home 


COVID-19 Vaccination Passport

COVID-19 Vaccine Passport


Covid-19 vaccination programme

If you're aged 16 or over you can:

If you cannot book appointments online, you can call 119 free of charge. You can speak to a translator if you need to.

Who can get a COVID-19 vaccine

Everyone aged 12 and over can get a 1st and 2nd dose of the vaccine.

Find out more about who can get a COVID-19 vaccine


The Green Book has the latest information on vaccines and vaccination procedures, for vaccine-preventable infectious diseases in the UK. 

Immunity and how vaccines work

https://www.gov.uk/government/collections/immunisation-against-infectious-disease-the-green-book#the-green-book


Our objective is to deliver the highest standards of care for all of our patients

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well: 

Of course, we’re not just here for when you are unwell. Our team of healthcare professionals and backup staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In:

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. 

Feedback:  

Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

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Cranbrook PCN is improving the availability of GP services across Cranbrook!

Enhanced Access is a national stipulated directive that we are currently working on developing the best way patients can be offered GP surgery services outside of core GP hours (8am-6.30pm). Appointments for these evening and weekend services will be available to book online and will be held at a dedicated site within Cranbrook PCN locality.

 These appointments will ensure we deliver services tailored to our patients needs providing convenient access to GP services. We hope that the proposed changes allow us to further our work on local health priority areas that require more support.

 Priority areas are:

- Normal GP Appointments

- Diabetic Health Checks

- LD Checks

- NHS Health Checks

- Cancer screening

- Immunisations

 

We are consulting with patients to ensure our proposed plans meet their needs.

We are proposing: -Time of appointments :18.30-20.00 (Mon-Fri) and 09.00-17.00 (Saturdays) –

Location of appointments: Site within our area Patients can expect a service that will be run by a team of clinicians, a mix of face to face and remote, pre bookable consultations available up to 2 weeks in advance ensuring the service is accessible to all.

We want patients to have more choice, flexibility in accessing an appointment. The increase will extend capacity allowing for routine appointments for those who need multiple support. Please email any comments to pcn.cranbrook@healthbridgedirect.co.uk

 

Thank you


Report: https://www.cqc.org.uk/location/1-8214974420

(Site updated 10/08/2022)
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